Terms & Conditions
Welcome to Puff Stuff Co! These terms and conditions outline the rules and regulations for the use of Puff Stuff Co's website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Puff Stuff Co if you do not agree to all of the terms and conditions stated on this page.
1. Age Restriction & Legal Compliance
By accessing or using this website, you explicitly confirm that you are at least 18 years of age (or the legal smoking/vaping age in your jurisdiction).
Puff Stuff Co strictly prohibits minors from browsing, registering, or purchasing any vape products, disposable pods, e-liquids, or related hardware.
You agree not to use the site for any unauthorized or illegal purpose, nor violate any local regulations regarding age-restricted items.
2. Account Responsibility
You may need to create an account or provide verified details to complete an order.
You are responsible for safeguarding your login credentials, password, and restricting access to your personal devices.
Puff Stuff Co reserves the right to refuse service, terminate accounts, or cancel orders if age requirements or usage policies are violated.
3. Product Information & Pricing
We strive to present accurate details, flavor profiles, puff counts, nicotine strengths, coil resistance, and real-time pricing across all hardware and e-liquids.
In the event of a typographical, photographic, or technical pricing error, Puff Stuff Co reserves the right to cancel or refuse any orders placed for items listed incorrectly.
Stock availability, flavor batches, device colors, and promotional prices are subject to change without prior notice.
4. Order Acceptance & Cancellation
Receipt of an order confirmation does not signify our final acceptance of your order.
We reserve the right to decline, adjust, or cancel orders due to stock limitations, failure of buyer verification, suspected underage purchasing, or fraudulent activity flagged by our risk prevention team.
5. Shipping & Delivery
Estimated delivery timeframes are provided by third-party logistics partners and may vary based on location.
Puff Stuff Co is not liable for transit delays caused by courier logistics, severe weather, regional road restrictions, or unavoidable events.
Applicable shipping charges will be clearly displayed during checkout prior to final order confirmation.
6. Returns, Replacements & Warranty
Due to health, hygiene, and product integrity standards, opened e-liquids, used pods, coils, and disposable vapes cannot be returned once unsealed.
Hardware replacement or defect claims (for pod kits/mod devices) must be reported within our designated return/warranty window upon receiving the delivery.
Products submitted for verification must include original packaging, intact serial/authenticity scratch codes, and all bundled accessories.
7. Intellectual Property
Unless otherwise noted, Puff Stuff Co and its partners/licensors own all intellectual property rights for brand logos, website content, images, and text.
Content may only be viewed for personal, non-commercial shopping use. Reproduction, resale, or unauthorized duplication is strictly prohibited.
8. Limitation of Liability & Health Disclaimer
Products sold on this website may contain nicotine, which is an addictive chemical substance. Products are designed solely for adult smokers and vapers.
Puff Stuff Co is not responsible for any health complications, adverse reactions, or damages resulting from the misuse, improper charging, or handling of lithium-ion batteries and vaping devices.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.
10. Changes to Terms
We reserve the right to revise or update any part of these Terms & Conditions at our discretion. Continued use of our site following changes signifies your acceptance of the revised terms.
Contact Information
Email: info@puffstuffco.com.bd
Contact Number: +880 1815-147199